Frequently Asked Questions

Q: How do I know when it’s time, or when is enough, enough?

A: As hard as it seems, it's really pretty clear. When your child will not allow you to parent them any longer. When all trust has been broken, we must look to someone else to help our teen mature into the person we know they can be. Our first responsibility as a parent is to keep our child safe at all costs. If your child is hostile, aggressive, or harassing  you in any way, it's time. Enough is when you can no longer protect your teen. It's all about their safety and your family's safety, their health, and sharing in a relationship of trust. Can you keep your child from harm? If not, it is time to explore options to keep them safe.


Q: What if I don't want to send my son or daughter away?

A: We agree that sending a child to a program should always be the last step. But if you cannot parent your teen at home and you have lost trust, you may well be past family counseling. The old boot camp model of wilderness camps and boarding schools discredits many of the very excellent schools and programs that are now available. Choosing a school with a family systems approach helps the entire family work towards getting healthy. These programs are expensive but hiring a good therapeutic educational consultant is money well spent and may even save you money in the long run. It's their job to know the programs, advise you, and recommend a program that's best suited for your teen and your family. Many of us have saved the lives of our children by taking this step and we are extremely grateful that we did.

Q: Doesn't sending my son or daughter to a residential program mean I've failed as a parent?

A: This is not about bad or failed parenting. It’s not about bad or failing teens. It’s about providing what they need at this time in their development. I have had parents tell us they have had their teens in the hospital ER two and three times before they decided to take action. All of us very much want to keep our children at home, but at what cost? What risks are they taking on our watch? Recognizing that each child needs something different to grow into a mature, strong, and confident adult gives our children a chance to get what they need when they need it. This is a very courageous decision.

Q: What do you do with my email and other contact information?

A:  We do not share our data with anyone. We collect data for demographic purposes, and to affirm our non-profit status should we be audited.

Q: Why do we ask you to call us before attending your first meeting?

A:  Because attendees vary from month to month and come with varying needs. We try to provide newcomers with information to check out prior to coming to the first meeting. 





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Call Jan:  (650) 868-1988